DGM in a nutshell
The DGM organization (1988) is devoted to packing, storage and transport, consulting, classification, and professional training in the field of moving dangerous goods. All of DGM's activities are performed in accordance with the global safety standards: The rules and regulations of IATA/ICAO - IMO – 49 CFR - ADR - RID, for the safe handling and transport of hazardous goods also referred to as dangerous goods.
DGM's roots are in oil and gas operations. When tendering their commercial explosives for transportation, oil well perforating companies were often handicapped by conflicting interpretations of international rules and regulations.
Today, when rushing explosives or radioactive sources to (mostly remote) drilling sites around the globe, thanks to DGM's extensive expertise, these headaches are past history.
DGM expanded its scope of services to assist air carriers: for technical assistance, cargo inspections, repack and re-document shipments in transit, or to prepare new sets of Shipper's Declarations for Dangerous Goods by Air, under DGM's responsibility.
DGM also arranges ADR or IMDG paperwork for dangerous goods which are shipped as air cargo, but are carried by road on airline air waybill, or which must connect to ferry services (IATA/ICAO rules, versus ADR road, versus the IMO/IMDG maritime rules and regulations).
Frank Petillon
History
Today DGM is a network of independent companies operating in different countries, using the same brand name, operating principles, and standards.
Established in 1990, DGM Support provides the technical, marketing, and other supportive functions to the global network. It further acts as the umbrella organization for the global network.
DGM’s founding father, Frank Petillon, saw an opportunity to offer professional expertise to the industry to unravel the complex and conflicting regulations for the transport of dangerous goods. Petillon’s early career was in the airline industry where he served with KLM Royal Dutch Airlines for many years. He left the airline and started his own forwarding company based in Amsterdam. Once it was well established he left the forwarding business to his son and began to concentrate full-time on the development of DGM initiatives.
Using the franchise model for expansion and growth, DGM Support has established the DGM brand in nearly 25 countries.
Today, DGM has established a reputation in the field of dangerous goods management and training. With a network of training school accredited by IATA, DGM has contributed greatly towards creating safety awareness for transport and handling of dangerous goods shipments.
A few years ago, DGM became the dialogue partner to the IATA Dangerous Goods Board. IATA, a representative association of airlines, formulates the regulations for the transport of dangerous goods by member airlines based on the International Civil Aviation Organization-Technical Instructions (ICAO-TI). Today, DGM has an observer seat in the IATA Dangerous Goods Board. In addition to being an IATA Accredited Training School, DGM has also become an IATA Strategic Partner and an IATA Publications Sales Agent.
Sadly our founder Frank Petillon passed away October 30th, 2006. However, his compelling vision continues to guide the growth and development of the DGM network around the world.
MISSION STATEMENT
WE CONSIDER IT OUR MISSION TO OFFER DEFECT-FREE SERVICES, AND WITH A COMPETITIVE PRICING TO SUPERIORS AND TO OUR PARTNERS WE AIM AT BEING THE MOST RELIABLE HAZARDOUS GOODS’ SERVICE PROVIDER GROUP IN THE BUSINESS, WITH A PRO-ACTIVE AND PEOPLE DRIVEN, DEDICATED APPROACH TO SERVING OUR CUSTOMERS. WHILE WE ARE PROFICIENT IN OFFERING HAZARDOUS GOODS’ SERVICES, WE WILL NOT SATISFY OURSELVES BY JUST DOING THAT:
WE WILL ALSO STRIVE TO BRING PEOPLE TOGETHER TO PROMOTE TRADE, AND TO BE COMMITTED ADVISORS TO OUR CUSTOMERS, TO OUR PARTNERS AND TO THE AUTHORITIES.
WE ARE AN INVENTIVE AND ACTIVE GROUP OF MOTIVATED PEOPLE
AND WE AIM AT ONLY CO-OPERATING WITH THE MOST REPUTABLE ORGANIZATIONS IN OUR INDUSTRY.
OUR EXPANSION WILL BE CONTROLLED, AND DIRECTED IN SUCH A WAY AS TO PROTECT OUR OBLIGATION TO OFFER QUALITY AND A SEAMLESS CONTINUITY OF SERVICES.
SUCCESS IS NOT A RIGHT…
SUCCESS MUST BE GAINED AND CAN ONLY BE MAINTAINED THROUGH CONSTANT, DEDICATED AND INNOVATIVE EFFORTS, AND …
THROUGH ONGOING INVESTMENT IN HUMAN RESOURCES AND IN PERFECTING SYSTEMS
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