Ep. 1: The DGM Story: 30+ Years Keeping Dangerous Goods Moving

Erin Levey (00:32)
Welcome to DGM’s very first episode of our podcast, Compliance Central. I am here with Marc, and today we’re gonna go through some of the history behind how DGM started, what brought DGM here to the United States, and then just a little bit about the journey this last 30 years.

Marc Petillon (00:49)
Yeah, almost thirty years here.

Erin Levey (00:50)
So why don’t you start by telling me a little bit about yourself and just how you got started with DGM Services?

Marc Petillon (00:58)
Well my name is Marc Petillon. I was hired to work for DGM in 1990. Prior to that I was just my late teens, twenty. Kind of bouncing between just menial jobs or lack of a better term. I was trying to find my way into something that could turn into a career. I was already living on my own.

Yeah, I was that kid where my mom said, Yeah, you’re out of school, you’re out of here. I say that jokingly of course. So I was just kind of looking for an opportunity. I actually was starting to talk to an army recruiter. So I thought let’s just go to the army. I was gonna become an MP. And then I was told once I get out of the military that you can pretty much get a civilian job as a police officer in almost any department. So I was intrigued by that.

So I kinda like maybe set the tone for kinda compliance regulations. Fast forward. Got into a motorcycle accident and that prevented me from joining the army, which was a blessing in disguise, my uncle came into town a few months later and said, What are you doing? Told me about a company called Dangerous Goods Management, which is now DGM and that’s how I was given the opportunity in 1990. Pretty much started from the ground floor sweeping the warehouse, packing, you learn in the office, and in 1997 my brother and I were given the opportunity to open up DGM Services, which is where I am now today.

Erin Levey (02:38)
I love it. So you’ve always been into law and order.

Marc Petillon (02:41)
Yeah, I guess kinda funny because it’s kinda contrast how I acted as a teenager. So, I wouldn’t say law and order, but there was just something about enforcement that I found fascinating. I don’t know if it was ’cause I was that kid that the bully used to beat up on and one day I wanna arrest you. I don’t know. But yeah, I always found it intriguing and then the regulations when I started reading into it I was like, Wow, this is pretty unique. It’s pretty cool. Yeah. That’s all I can really say about that.

Erin Levey (03:09)
So tell us a little bit about what made you choose Houston to start in the United States.

Marc Petillon (03:14)
Okay, so my Uncle Frank, the founder of DGM, did a lot of business, what he always called the oil patch. And so you had your oil service companies that were doing business in Holland and then the North Sea and then of course you had Houston being the international capital of the oil industry. There was just there’s an automatic connection there.

So it made sense for him to open up here in Houston and expand on that business that he had, which we did. Right. Yep. So Houston was the first one in the USA.

Erin Levey (03:50)
And then later came Dallas and Atlanta, at least for the southern locations. So what were some of the reasons why you started opening locations in those spaces as well?

Marc Petillon (04:01)
Okay, so Dallas we opened to support one of our big oil and gas service clients that we had to support their operation over in the Dallas area. But we all knew that every so many years there’s a downturn, so we immediately we understood that business was going to slow down.

So we immediately hired a salesperson and we started doing sales over there and it’s kinda interesting that today we probably don’t even have one gram of freight in the warehouse that is oil and gas. Atlanta was already established as a franchise, but before they came underneath our umbrella as DGM Services, they started up because of the industry over there which was a different industry than oil and gas and things automotive, chemical, aerospace, things like that. And then eventually we acquired it and it became part of the DGM Services company. So a lot of the expansion came from a need that our clients had. Right.

So you’ve heard the term greenfield. We didn’t just throw darts at a map and go, Hey, that’d be cool to be there. See what happens. So no, it’s pretty well thought out, why. But business is business, so it can be what’s the word, cyclical. So we gotta prepare for that.

Erin Levey (05:22)
Right, yeah.

And now we have seven locations in the US. We have about there are sixty plus in the world that do what DGM does. They’re branded under the DGM name. For someone who’s never heard of DGM before, dangerous goods management, how would you explain it to them? How did that get started? Where did the idea come from and why do we do what we do now?

Marc Petillon (05:43)
That’s a very good question. You get asked that a lot actually. So Frank Petillon, my uncle, his background was airline.

And then eventually worked for the in the freight forwarding industry. And he had a freight forwarding company that he had started back in the early eighties, I would say. It’s no longer he sold it a long time ago to actually work on the DGM initiatives, but it was they were called Air Cargo Express, ACE. And one of his big clients was an oil and gas services company and that company was bringing in explosives to Schiphol Airport. And every time those shipments showed up, the authorities were basically not confiscating them, but they stopped the shipments from clearing customs and entering commerce in Holland. And that happened on a regular basis until one day Frank had a conversation with some of the authorities to try to understand what was going on. So what was determined was that there was a DOT classification and then we had the international classification. That time the regulations weren’t really harmonized yet, so there was still the US using their version, I will say, of the regulations which was legal, but that classification wasn’t a legal classification, so to speak, in Holland, or let’s just say it was misinterpreted at that time. So they had classified something as Class 1.4S and it was an NOS entry and it turned out that there were like RDX pellets or HMX pellets, which in its purest form is Class 1.1D, which is forbidden for air transport. So the authorities kept doing that. So he started thinking about it. He thought, you know what, this could be a business. So he basically would take the classification from the US and he would have it classified, basically how it needs to be classified coming into Holland and he went, Wow.

This could be a business in itself. Right. And then he realized that there’s another eight classes of dangerous goods, so he said, You know what, I’m gonna start a company. It’s just gonna be a division of that logistics company, offer the special service and then became Dangerous Goods Management. And then I would say in 1987 it actually became its own entity, which we know today. So yeah, that’s gonna be forty years next year.

Erin Levey (08:06)
Yeah, and so much has changed too in the regulations in that time, right? So what are some of the biggest things you think of when you look back at that time period, the biggest shifts that might have happened in the industry? I know recently the term lithium battery is thrown around a lot. That’s more the changes that are happening as we speak, right? What are some of those other big moments I guess historically that you can think of in that time?

Marc Petillon (08:28)
I mean, I’ve been doing this now for probably 30, 35 years. What I’ve seen, and I guess I was really involved with explosives, I saw how some of the classifications went from like a 1.1D to where you take the det cord off of the reel and then it would be reboxed and basically you took it off the reel and you had to pack it in like in a figure eight. And basically that box was probably about this tall, but it got it down to a classification of 1.4D. So in theory it not being on the spool anymore, it’s no longer a mass explosive. So I found that to be very interesting. That you have something that basically can instantly as soon as you initiate it, I mean within milliseconds of the whole all the cord detonates instantly.

And then a few years go by and they come up with a 1.4S classification for the same cord, 80-grain cord or whatever it was at the time. So I found that to be a bit puzzling. But hey, there’s tests done on it and it proved out. It went through the UN Test Series 6 report. They came up with that classification. But then when I came back to Houston, I remember shipping a box of detonating cord which was in the box and it was on the reel. But now all I had to do is just put a 1.4D and cargo label on it and call it UN0289. As long as it fell within so many grains per linear foot and all this kind of stuff, which was kind of the standard in the oil field. And then also you could just put it on FedEx. But that was only domestically. Interesting. You could not do that internationally. And so again that was where I was like okay, well I’m now in the United States so I need to work with those regulations and there’s a lot of relief in there and but I was like, you’re not changing any of the characteristics of the packaging to make it a 1.4. So I used to talk to people about that and it’s almost like stay in your lane. There’s a reason for this it’s just not financially feasible to use that classification. But they obviously the authorities felt like it could be transported safely. So as long as it’s in certain quantities and you can only have so much on one vehicle, or aircraft. Other than that obviously the constant changing in lithium batteries. I mean that’s just ongoing. It just evolves. I mean every day you wake up and there’something else going on and imagine you’re trying to capture so much energy in a smaller battery, smaller cells, more cells.

Erin Levey (11:20)
And they get smaller and smaller, more and more powerful.

Marc Petillon (11:23)
So that right there was kinda like wow, that’scary but interesting and intriguing at the same time.

Erin Levey (11:28)
Right. And again to your point too, that’s where we come in and that’s where it sounds like Frank’s initial thought was really to help uncomplicate things and help just make things clearer for shippers and for forwarders and everybody involved in the supply chain.

Marc Petillon (11:42)
Yeah, I would say that’s pretty much it. Untying the knots is how he used to say it. And going from 49 CFR to ICAO to the ADR in Europe and then God forbid you put it in the inland waterways and there’s a whole different set of regulations that you’re dealing with there in Europe. So Yeah, it that’s what kinda prompted absolutely prompted DGM. I don’think he really realized how big this organization and how powerful this organization has become. When I say powerful not like hey we’re gonna take the world but just the knowledge pool that we have around the world. If we don’t know the answer here, somebody in the network has the answer. Definitely

Erin Levey (12:27)
Definitely.

Let’s talk a little bit about how our organization is involved with some of the different regulatory agencies in the world and what you’ve noticed our interaction has been in these recent decades.

Marc Petillon (12:40)
Okay, well I can kinda let’s go back to history. So when Frank started the company, he spoke regularly with the authorities. Okay. So, of course he’s commercial and when you set up a business, I mean you’ve got it could be profitable. So you’ve got to find solutions on it for your company, but solutions for your customers. So he was regularly going to the authorities the civil aviation over there, trying to understand some of these regulations and sometimes hey, is there some relief seeking relief?

Somewhere if there’s relief or can we talk about getting exemptions and things like that. So DGM has a history of that. So over the years we’ve had we’ve held kind of advisory or observer seats. The industry or the regulatory body sometimes seek our advice. Right. Kind of maybe off the record. Because the main thing is like we have the regulations which that’s that just governs the safe transport of dangerous goods and we have to comply with that. For a business, it can be very challenging. As a company people are always trying to save a dollar here and there and unfortunately they try to cut corners here on safety and then we have incidents and then next thing there’s more regulation on top of regulations. So we try to work with not only industry but also with the regulatory bodies to try to how can we kind of bridge that gap to where, okay, let’s make sure that let’s not fine somebody, for example, is it’s exaggerated, a hundred thousand dollars because the label was crooked. Right. Okay, that’s not a real safety issue. So kinda looking at things more from the perspective of we’ve had so many shipments that have been in the air these quantities, this, that, and the other maybe we can seek some relief here and there. So but something interesting was that a DGM office received the Innovation Award from IATA for coming up with something innovative. When it comes to the training, which we’re gonna be rolling out here probably in the coming months. But it’s things like that just to try to not get away from doing the regulations, but okay. Maybe there’some relief we can find here. Maybe there’s enough history to where maybe we can relax it a little bit. Maybe that’s the word, but not impeding any type of safety.

Erin Levey (15:17)
Especially as technology evolves, I know that was the innovation award that was recently awarded to someone on our team, is that was related to technology changes and how we need to evolve our practices to help meet where some of those technology changes have taken the industry. And so that’s really important too, is that it seems like that’s a big function of DGM as it relates to the communication with those regulatory bodies is almost helping provide them with feedback on what we’re seeing. I mean, we’re training shippers and forwarders and everyone so we’re out there, we’re actively packing. We’re not just trainers, right? So we’re actively handling these shipments as those changes are happening. And so it does put us in kind of a unique position to provide really good feedback and really good valuable insight to what we’re seeing.

Marc Petillon (16:03)
Absolutely. We have such an amazing support group in the sense of we truly have specialists and experts around the world that they’re so in tune with the regulations and they’re so in tune with rules that are coming down the pipeline. Yeah, it’s almost like you wish you had a magic a crystal ball you look into the future and go, Okay, I like let’s just say when we first started in the nineties, like, ooh, lithium batteries, that’s gonna be the big thing. So we need to gear for that about twenty years. Sometimes that’s hit or miss. But the lithium batteries we’ve I think we’re on the cutting edge of a lot of innovation when it comes to packaging solutions, which that’ll be another episode we’ll talk about. Some really amazing lithium battery packaging that’s being designed and has been patented. So I said that’ll be in the future.

Yeah. So I’m excited about that.

Erin Levey (16:58)
And talk to me about some of the other tools. I know so we have here in Houston we have a very incredible in terms of like cutting edge technology, it was a custom designed piece of equipment that’s out in our facility here for chemical repours. Talk to us a little bit about how does something like that come to be, how does who on this team decided that was something to pursue and yeah and how has that kind of evolved?

Marc Petillon (17:20)
Well, we all know that automation is constantly evolving. We’ve seen in the early years we’ve done gravity pours and all the safety that you could possibly do. But we were looking for an idea or a solution to where how can we handle huge volumes. And oftentimes when we do these repours is that there’s a company somewhere around the world that needs this product and they don’t have the time for it to go sea freight, so it’s going to be repoured into smaller quantities that are acceptable for air freight. I don’t know my brother was talking to he and I were always talking stuff like this. And that’s Jean Petillon who is the co-founder with me in DGM Services. He was talking to somebody that he knew that was into I think it was animatronics automation and he just started talking to about this idea that he had. Right. Lo and behold, the guy goes, I can get that. We can do that. We can do that. That’so cool. And so the guy that my brother was dealing with he went in and talked to some engineers and hey this is what we’re gonna do and here’s where we are with that machine. It’s called the DG-Matic. Yeah, so it’s basically there’s very little there’s really little to no human contact with the chemical. Right. So it’s all done automated there’s a video out there, and we’ll just we’ll post that video so I don’t have to belabor this. But basically it was a way to efficiently and safely, which is the most important thing, introducing chemicals into new packaging really quickly.

Erin Levey (19:11)
Yeah, and it’s limiting contact with human even further than the original way that we were doing it. It’s allowing us to provide different services, right, with like nitrogen blanketing and additional pieces there that we didn’t have the ability to do previously.

Marc Petillon (19:25)
Also, sorry to interrupt. What I do want to add is that a lot of chemical companies sell by the pound, for example, or by the kilo. Right. And it’s not per liter. So we’ll get the tare weight of the drum and then we basically set the computer to how many pounds needs to go on that drum. Nice. And there’s no guesswork and it comes out right a hundred percent of the time, I would say.

Erin Levey (19:51)
Yeah. And that’s a kind of value add that won the longer you’re in this business you pick up on what your customer needs. And specifically where we are here sitting in Houston, that kind of need was so great here that it was worth it to look into something like this to

Marc Petillon (20:07)
Build.

And also by doing it that way, you’ve reduced your labor. Right. Risk of making mistakes or incidents in the sense of that you’re doing this for four or five hours. I mean you’re gonna get tired. You can start making mistakes, mental errors, stuff like that. So avoid a lot of that, but it also saves a lot of cost as well to do it so efficiently. So we’re able to be even more competitive. Of course there’s other companies out there that they’ll do it for nothing, basically, just to get the business maybe, but the safety element of there is probably not as high as what we have.

Erin Levey (20:46)
Absolutely. And that’something I even the first time I toured this facility with you, I remember thinking about how highly prioritized safety and security is here and how that just kind of carries through with the brand. But this is such a shining example I think of that talking about equipment like this, but all of the safety that goes into it. I mean, talk to us a little bit about like what why is it so important for this team even here to be so high on the security and safety of everything that we do here.

Marc Petillon (21:16)
Well, first and foremost, safety is in our DNA. It is because it does no good to do a job really fast and do it really sloppy and somebody gets hurt or even worse, somebody dies, or you destroy the environment. So

Erin Levey (21:31)
Which has happened. I mean, these are not just things we say. These are actual cases that have happened.

Marc Petillon (21:35)
No, those are things that we’ve seen. We’ve actually seen happening not by our own admission but or fault. But so no, we have actually a dedicated department strictly dedicated to quality, health, safety and environment. And that right there, back to the repour machine our QHSE manager reviews the SDS. We have a meeting with everybody involved with doing the repour we go over everything and what we need to do, God forbid something goes wrong and everybody’s prepared and everybody has their job should that happen. I mean, we’re so prepared that we even have like when we deal with some of the more I guess dangerous or maybe toxic. We’re letting the local hospital know what we’re doing. And they’re pretty much on standby. Yeah, that’s It depends on the chemical, right? But there’s certain chemicals that yeah, if you’re gonna and again, we won’t get into all the technical stuff like oral and dermal and toxic inhalation hazards and things like that. But certain things you get exposed to it, you have a certain period of time to get an antidote for it. So those are the things that we look at and not so sure everybody else does.

Erin Levey (22:51)
Yeah, and I don’think people realize that. I think like outside of this business or even in this industry of logistics, the greater logistics industry, I don’t know that people know that a company like ours is having to think that many steps ahead with everything that we do. I think a lot of people look at an invoice for a job and they look at the cost and they think about how much time it’s gonna take for it to be done and they don’t understand maybe all of these different pieces that go into not just having it done successfully, but knowing that everyone on the team was safe the whole time. And I mean I think that’s when I think of things that people might not know about what we do, that comes to mind. What are some things you wish people knew about DGM as a whole that maybe they just don’t see?

Marc Petillon (23:35)
I would love for everybody to understand and basically at home. Those listening then don’try this at home. The training that everybody goes through to do this it goes beyond the classroom. It’s not just, I scored ninety percent on my exam I’m a hazmat specialist.

The fact that we spend so much time on training, on the job training, it just takes years and years to get this experience. And there’s obviously a cost to that, but I’m not naive to think that industry is like, okay, well as long as it’safe, I don’t care what it costs kind of thing. There has to be somewhere a happy medium where that’s the challenge for us. But we pride ourselves on we have a training school. We train the industry.

We’ve received numerous awards for Hazmat training. So I just yeah, it’d be nice for people to see that and understand a little bit more what it takes to do what we do and it’s not like we’re just trying to get rich.

Erin Levey (24:41)
Definitely. Yeah. So I mean, speaking of kind of going away from some of the safety and compliance and education and all of that, you’ve run this business for coming on thirty years now in the United States. What have been some of your favorite things that have happened in that time? I mean, it’s three decades of crazy stories, a lot of growth, hundreds of employees. I mean, what’something that really stands out to you as something that you’ve been so grateful for the experience. God, that is it’s loaded.

Marc Petillon (25:15)
It’s A really hard question to answer because there’ve been so many milestones that we’ve had in this organization. One that first of all I want to acknowledge all the great people that work for DGM and we’ve had some great individuals that have worked here and DGM maybe wasn’t a fit for them anymore, but they’ve gone some of them have gone to some aerospace companies, some of them gone to some big companies. And because of the their experience with DGM. So that gives me some pride and I’m really happy for those individuals. And we couldn’t have done it without them. So every I guess you kinda call it like seasons. So we’ve had many seasons over here at DGM and there’s been a lot of people that contributed to the success and forever grateful.

But one thing that really sticks out and it’s it was probably in the last ten years or so, we had a repour job and this was before we had the machine. And this was one of those like mission impossible. And there’s been so many mission impossible jobs that we’ve done. But basically we had to repour got hundreds of fifty five gallon drums into half liter bottles. Wow. So yeah, do the math on that. How many little

Erin Levey (26:37)
How many bottles that is?

Marc Petillon (26:37)
So we had less than I think we had twenty-four hours to get that turned around. Right. Because there was an air charter. And that air charter was sitting on the ground and it was the clock was running. So it was literally an all hands on deck. Wow. Everybody and anybody here. I don’t know, but somebody’s thinking right now, were they all certified? Okay, well let’s put it this way, we had an assembly line we put together and the people that were not certified were just putting boxes together.

Erin Levey (27:05)
Yeah I think we

Marc Petillon (27:06)
We’re doing the putting the labeling on there. So we had this assembly line and I can’t remember how many thousands upon thousands of boxes that was. Wow. And we were actually I think it was somewhere between four and six hours ahead of schedule. Wow. So it was just literally

Erin Levey (27:20)
Yeah.

Marc Petillon (27:21)
Had people from accounting in there helping putting labels on boxes it’s like

Erin Levey (27:26)
That’so cool though. I think that’s a real testament to like at its core what this team is capable of doing and that the mission is to get the job done and do it well and do it correctly for this client.

Marc Petillon (27:40)
Yeah, just for me it was just a real sense of pride is like that everybody would come together like that and it was like now that we’re a real team here let’s get this done. We can do this. So yeah, that’s one that was in recent years I’m sure there’s more that come to mind eventually, but I’d say that one stuck out recently.

Erin Levey (27:58)
I love that. I think that’s a very cool story. All right. So this many decades in now, right, into running DGM in the United States, what’something that still surprises you?

Marc Petillon (28:09)
Short term memory on major incidents that have happened that were contributed to dangerous goods. Right. Talk to you about ValueJet that happened in 1996 and there’s a lot of people that don’t remember that. There’s just like I said a short term memory and it really surprises me.

But then again it’s not in the forefront of everybody’s minds anymore. I mean it’s not in the media anymore. It’s not really talked about. I did see something not too long ago that actually I guess kinda commemorated that tragedy. But for the most part it’s I’m not gonna say it’s forgotten completely, but it’s just not in the forefront and obviously there was a UPS freighter many years ago that there’s a lithium battery fire, I believe it was a battery fire. Right. All this is in the public domain. Which is really scary. So there’s a lot of emphasis now being put on lithium batteries. Another thing that still surprises me is the training. Although I feel that compared to a lot of other companies, of course I wanna say that, right? I feel we have a really good product that we put out there. But think about this. If you wanna be in any other profession, I mean you’re gonna take more than forty hours. Okay.

You wanna be a mechanic, you wanna be a brain surgeon, you wanna be a heart surgeon, anything like that. And I’ve joked with you about it even is okay, so you’re gonna go you’re gonna have open heart surgery. Yeah. Are you gonna want your surgeon to have gone to a community college? Nothing wrong with community colleges. Yeah. Okay, or versus like a specialized university that’s all that they do.

Erin Levey (30:02)
For surgeons

Marc Petillon (30:03)
And they’re what, seven, ten years or however long it is I mean it’s just kinda funny to me is that even people that cut hair and people that color people’s hairs, this the hours and hours of schooling that they have to go through. Right. And then you have I’ll just say I don’t man, I’m trying very hard not to like point the finger at anybody in particular. It’s just a but they’re just a pursuit. It’s just globally speaking, let’s just say generally speaking, some people are okay with four hours. If four hours of hazmat been now you’re certified and you’re gonna go put something on a plane. Here’s the scariest thing that I probably ever heard. There was a conference in Miami and I was talking to an FAA guy.

And we were talking about just right now, we’re talking about training. And he tells me about two individuals that had never even been in this business, had never even been in the logistics business. They kinda heard about hey, packing dangerous goods, that sounds kinda cool. They literally took a one day course. Second day they had delivered some shipments, they packed to the airline.

Erin Levey (31:18)
And those flew on planes with human beings.

Marc Petillon (31:20)
And fortunately there was no incident. But yeah, that’s what still really surprises me is that we know what can happen.

Erin Levey (31:29)
Yeah. And it’s out there like you said in the public domain. There’so many stories over the last thirty years of just situations like that. And hopefully the goal now is that like you said, we’re being more proactive as an industry to get ahead of those things. But what’s happening and we know is the technology is changing so quickly. If you’re looking at lithium batteries as an example, the regulations only come out so often and the technology changes every moment of every day. And we’re seeing it with AI and what’some of these other things. Yeah.

It’s advancing so quickly and so it’s almost like we’re constantly as an industry behind the ball. And so I feel like that’s really where we sit as our location in this space is just being able to help kind of advise people on what the right thing is to do even beyond the regulation. And I think that’something I’ve heard you say a lot too is we don’t just pack things to meet exactly what the regulation says. Sometimes we’re having to go above and beyond because we know that there’s a safer way to do it sometimes than what’s legally required.

Marc Petillon (32:30)
Right. Yeah. Like for example, vermiculite or an absorbent material, right? And the regulations require it to absorb, I don’t know, what is it, whatever amount ten times, twenty times the amount of the liquid or whatever. And vermiculite it’s just you could just use a little bit, but and that’s all you need. But what people fail to realize is that yeah, you have all this extra space in the box and then sometimes people are just throwing whatever. There’some wrapping paper or there’some hay in there or something. Just to kind of stabilize it and then there’some kind of a reaction. So yeah, when we go above and beyond sometimes we got that we’ll use more vermiculite than we need to because we want to make sure that stays up and doesn’t fall over. So we’ve come up with our own like unique ways of packing things that are go a little above and beyond.

Erin Levey (33:21)
Definitely.

Yeah. Alright, well I have some fun questions for you. To end our first episode, I wanted to do a game that we’re calling Desert Island DGM. Okay. So if you could only keep three things about how DGM operates and everything else had to go, what would that be? Just three things. You’re on a desert island and you can only bring this with you from company culture.

Marc Petillon (33:48)
Are we talking about tangible items or are we talking about

Erin Levey (33:52)
That’s a good question. Whatever it means to you.

Marc Petillon (33:55)
Are we talking about our business practices? Well obviously safety first and foremost. Right. That would making sure that we have internet so that we can be in tune with the world and make sure that we stay on top of the regulations. That’s important. And then good supply of UN boxes and labels and everything that is required for the box. I don’t know, that’s probably more but

Erin Levey (34:21)
Like it, that’s good, yeah.

Marc Petillon (34:23)
Yeah, I mean that’s really what comes to mind.

Erin Levey (34:25)
The core stuff. Yeah. And then if you could think about this but for a personal element, Desert Island, three things. What do you bring in with you on the island? Just for you. You’re out there castaway style.

Marc Petillon (34:34)
For myself? Yep. Alright. Three things depending on who my crowd is, and some of you may know me, you probably know one of the answers. Yeah. Well, I think I wanna bring my wife. Nice.

Erin Levey (34:52)
Good answer.

Marc Petillon (34:54)
Purchase an airplane so I can fly back and forth to see what I’m gonna

Erin Levey (35:00)
Okay, little charter plane.

Marc Petillon (35:03)
And probably my Big Green Egg.

Erin Levey (35:06)
Okay, you’re gonna be barbecuing on the island, I like that. Yeah.

Marc Petillon (35:09)
Yeah.

Erin Levey (35:10)
So we’re gonna be out there packing dangerous goods, we’re gonna be flying back and forth making barbecue with the wife

Marc Petillon (35:15)
Well there’s one thing missing out the barbecue, you’re right, there’s where’s the beer? Right. I

Erin Levey (35:19)
They have that all the time.

Marc Petillon (35:21)
Left that in my yeah, they have it on that one, that’s right.

Erin Levey (35:24)
This is a good island. Perfect. Well, thank you so much. This was great getting to know more about DGM and kind of how you got to be here and all of the years to come. So I’m excited to dig into this. We’re gonna dig into some more topics on the podcast and talk about some of these training pieces we discussed and everything down to operations and all that good stuff. So if anyone yeah, if anyone has any ideas for more things they want to hear about, they’ll let us know because they want to hear it from you.

Marc Petillon (35:52)
Send your requests in.

Erin Levey (35:54)
Send us your request and we’ll hear it from the experts.

Marc Petillon (35:57)
All right. No, I’m looking forward to it. I had a good time. I think it went lot smoother than I anticipated. I think it’ll get better with time. Yeah. We’ll start looking like actors. We’ll get air conditioning. No, good stuff. All right.

Erin Levey (36:06)
We’ll get an air conditioner. You’ll get an agent. I know, seriously. Right, awesome. Thank you.